Member Experience
Bringing your credit union the power of mapping the member journey
Powerful and FLEXible Member Onboarding Solutions
FLEX provides a built-in onboarding suite that offers digital as well as in-branch onboarding experiences to expedite new account opening across any device or channel.
Customizable Workflows
Objectively exceptional via customized intellectual.
- Capture basic personal identity information
- Qualify applicants against risk and fraud threats
- Verify identities
- Fund the account in real-time through a credit or debit card
- Native integration within the FLEX core processing system
Reduce Fraud
Objectively exceptional via customized intellectual.
- Make smarter decisions
- Open more profitable accounts
- Process customers and prospects faster
- Support FFIEC compliance
- Reduce overall fraud losses
Onboard Members in Minutes
The FLEX onboarding solution allows credit unions to digitally onboard new customers fast, allowing new account origination in minutes.
Convenient Applications
Objectively exceptional via customized intellectual.
- Get members their funds faster
- Effortlessly apply for one or more accounts online
- Securely uploading documents
- Digitally signing membership agreements
- Enable members to open business and consumer deposit accounts from any location
Account Automation
Objectively exceptional via customized intellectual.
- Automate account origination processes and eliminate manual work
- KYC/KYB and ID verifications, rapid funding, and boarding back to the core
- Reducing data redundancy
- Save time when applying for both deposit and loan accounts on one system
- Lower costs of acquiring new members
Our Customers Get Results
Economies of scale are not the only path to sustainability. Efficiency through technology can equalize the competitive advantages of larger financial institutions.
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FLEX customers have experienced 10x growth or more following conversion. FLEX is scalable and will grow at your credit union's pace.
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FLEX credit unions are among the industry leaders in efficiency ratio. On average, FLEX customers only need to invest $0.75 to generate $1.00 of income.
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FLEX assists credit unions in finding ways to streamline processes and automate repetitive tasks. By optimizing workflows and improving process FLEX has helped credit unions increase productivity by 70% or more. The right technology allows you to do more with less.