Collection Configuration

Video Library Video Course Library Collection Configuration

1. Introduction

Collection Configuration provides a centralized screen for setting up and maintaining various parameters related to collections. This configuration directly impacts how accounts are listed, how documents are printed, and how automated collection processes operate.

2. Accessing Collection Configuration

Collection Configuration is located within the Collections Module in the FLEX Main Menu:

  1. Navigate to Collections.
  2. Expand Configuration.
  3. Select Collection Configuration.

The “Collections Configuration Maintenance” screen will be displayed.

3. General Actions

On the “Collections Configuration Maintenance” screen, you will find the following general actions:

  • Save: Saves any changes made to the configuration settings.
  • Refresh: Refreshes the display of the current configuration settings.

4. Include In Account Listing Options

These options determine which types of accounts are included in the account listing found on the Collection Maintenance Delinquency Inquiry and Maintenance Screen. Check the box to include accounts matching the criteria.

  • Include Charged Off Accounts: If checked, accounts that have been charged off will appear in the account listing.
  • Include Shares Below Minimum Balance: If checked, share accounts with a balance below the minimum but not negative will be included.
  • Include Shares Below Minimum Balance for Fee #1: If checked, accounts with a balance below the minimum for Fee #1 but above zero will be included.
  • Include Shares Below Minimum Balance for Fee #2: If checked, accounts with a balance above the minimum for Fee #1, but below the minimum for Fee #2, and above zero will be included.
  • Include Closed Accounts With a Balance: If checked, accounts marked as closed but still retaining a balance will be included in the account listing.

5. Printing Options

These settings control various aspects of document printing within the collections module.

  • Use Loan Application Denial Printer:
    • If checked, documents will print to the printer designated as the “Loan Application Denial Printer” for the specific workstation (configured under System Administration > General Configuration > Configuration > Workstations).
    • If unchecked, the document will print to the printer defined in the spool description for that specific document (configured under Document Manager > Work With Spool Description).
  • Prompt for Manual Feed Before Printing:
    • If checked, the printer will prompt the user to load Manual Feed Tray 1 before printing.
    • Note: Some printers may still require paper to be removed and reinserted even if already in Tray 1. This option may not be available for all printers due to hardware differences.
    • If unchecked, default printer settings will be used.
  • Skip Collection Letters for Bankruptcies: If checked, collection letters will not be generated for accounts that are flagged with the bankruptcy indicator.

6. Configuration Settings

These settings control the refresh behavior of collection account lists and automation schedules.

  • Refresh Once Daily: This setting determines how often the list of collection accounts on the Delinquency and Inquiry Maintenance screen is refreshed.
    • Yes: The information listing will refresh automatically the first time the Delinquency and Inquiry Maintenance screen is accessed during the day.
    • No: The information listing will refresh every time the Delinquency Inquiry and Maintenance screen is accessed.
    • Prompt: The user will be prompted to confirm whether the data should refresh or not.
    • Manual Refresh: Users can also manually refresh the list by clicking Refresh on the Delinquency and Inquiry Maintenance Screen.
  • Include All Accounts in Call Back Report:
    • If checked, any account that meets the Call Back Report options will be included, regardless of its current account status.
    • If unchecked, the Call Back Report will only include accounts that are currently delinquent.
  • Only Run Automation Once a Week:
    • If checked, the credit union can select a specific day of the week for letters to print if letter automation is being utilized.
    • Note: Letter automation is part of the Overdraft Privilege module.
  • Number Of Days To Include Call Back Dates:
    • This setting includes all suffixes with a call back date that falls within the specified number of days in the past, as well as all accounts with a future call back date.
    • Entering 999 will include all suffixes with a call back date.