Branch Assignment

This training provides comprehensive guidance for utilizing the Branch Assignment feature within the FLEX system. This functionality allows for the assignment or reassignment of a Branch ID to member accounts based on various configurable criteria.

1. Overview of Branch Assignment

The Branch Assignment module is a core feature within the FLEX system designed to manage the association of member accounts with specific branch IDs. This assignment can be configured using the following primary criteria:

Transaction Code: Based on the types of transactions performed by the member.
Teller ID: Based on the specific tellers who handled transactions for the member.
Branch Location: Based on the physical branch where transactions occurred.
Zip Code: Based on the member’s residential or mailing zip code.

1.1. Accessing the Branch Assignment Module

To access the Branch Assignment functionality within the FLEX system:

Navigate to Operations from the FLEX Main Menu.
Select Branch Administration.
Choose Branch Assignment.

1.2. User Interface Layout

The Branch Assignment interface is logically divided into two distinct panels to facilitate efficient filtering and previewing of account assignments:

Top Panel (Accounts Filter): This section is dedicated to defining the criteria and filters that will be applied to identify accounts for branch assignment.
Bottom Panel (Accounts Preview): This section displays the results of the filtered accounts, allowing for review and modification before any changes are permanently posted.

2. Accounts Filter Options

The “Accounts Filter” panel offers a robust set of options to precisely refine the selection of accounts for branch assignment. It is important to note that most filter options can be combined, with the exception of the “Zip Code” filter, which operates independently.

Important Note: By default, all eligible accounts are considered for inclusion in the assignment process unless explicitly marked for exclusion. Multiple exclusion criteria can be applied simultaneously.

2.1. Filter Options by Criterion

The following detailed filter options are available for configuring branch assignments:

For The Period:
- Purpose: Defines a specific date range during which transactions will be considered for branch assignment.
- Usage:
  - Enter the From date in the first date field.
  - Enter the To date in the second date field.
  - Note: If the assignment criteria are based solely on Zip Code, leave these date fields blank.
Zip Code:
- Purpose: Includes accounts whose zip codes fall within a specified range for branch assignment. This filter operates independently of other filter options.
- Usage:
  - Select “Zip Code” from the Filter Option dropdown.
  - Enter the starting From Zip Code and its Ext. (if applicable).
  - Enter the ending To Zip Code and its Ext. 9999 (if applicable).
  - Click Add to include the specified zip code range.
- Example: If Branch 10 – Main Office is selected, and the zip code range 84010-0 to 84093-9999 is entered, members whose address zip code falls within this range will be assigned to Branch 10. Only zip codes currently present in the Name and Address file will be considered.
Exclude Transaction Type:
- Purpose: Prevents accounts with specific transaction types from being considered for branch assignment.
- Usage:
  - Select “Exclude Transaction Type” from the Filter Option dropdown.
  - Choose the specific Transaction Type to exclude from the dropdown list.
  - Click Add.
- Example: Excluding transaction type “2 – Share/Cert Deposit” will ensure that no accounts with this transaction type are assigned to the new branch.
- Common Use: This option is frequently used in conjunction with other filter criteria, such as “Branch Minimums,” to refine the exclusion logic.
Exclude Teller:
- Purpose: Excludes accounts associated with transactions handled by specified tellers from the branch assignment process.
- Usage:
  - Select “Exclude Teller” from the Filter Option dropdown.
  - Choose the specific Teller ID to exclude from the dropdown list.
  - Click Add.
- Example: Excluding “Teller 39 – Generic Teller 39” will prevent accounts with transactions processed by this teller from being assigned to the new branch.
- Common Use: Often combined with other filter criteria like “Branch Minimums.”
Exclude Branch:
- Purpose: Excludes accounts that have conducted transactions at a specified branch from being considered for assignment to the new branch.
- Usage:
  - Select “Exclude Branch” from the Filter Option dropdown.
  - Choose the specific Transaction Branch to exclude from the dropdown list.
  - Click Add.
- Example: Excluding “Branch 20 – Highland Office” will ensure that accounts with transactions at this branch are not assigned to the new branch.
- Common Use: Frequently used alongside other filter criteria, such as “Branch Minimums.”
Exclude Zip Code:
- Purpose: Explicitly excludes accounts with specified zip codes from the branch assignment process.
- Usage:
  - Select “Exclude Zip Code” from the Filter Option dropdown.
  - Enter the Zip Code to exclude.
  - Click Add.
- Example: Excluding “84011” will prevent any accounts with this zip code from being assigned to the new branch.
- Common Use: Often used in conjunction with other filter criteria, such as “Branch Minimums.”
Branch Minimums:
- Purpose: Assigns members to a branch based on a minimum threshold of transactions (either a count or a percentage).
- Usage:
  - Select “Branch Minimums” from the Filter Option dropdown.
  - Enter the Min # Transactions (minimum number of transactions) required for assignment.
  - Enter the Min % Transactions (minimum percentage of transactions) required for assignment.
  - Click Add.
- Common Use: This is a versatile option often combined with various exclusion filters (e.g., “Exclude Transaction Type,” “Exclude Teller,” “Exclude Branch”) to create highly specific assignment rules.
Transaction Type Minimums:
- Purpose: Considers specific transaction types for assignment based on a minimum number or percentage of those particular transactions.
- Usage:
  - Select “Transaction Type Minimums” from the Filter Option dropdown.
  - Choose the specific Transaction Type code from the dropdown.
  - Enter the Min # Transactions for that specific transaction type.
  - Enter the Min % Transactions for that specific transaction type.
  - Click Add.
- Common Use: Frequently used in conjunction with other exclusion filters (e.g., “Exclude Transaction Type,” “Exclude Teller,” “Exclude Branch”) to fine-tune transaction-based assignments.
Include Alpha Tellers:
- Purpose: Incorporates system-generated tellers (e.g., SD for Share Drafts, AC for ACH, TR for Transfers) into the assignment criteria.
- Usage:
  - Select “Include Alpha Tellers” from the Filter Option dropdown.
  - Check the Include Alpha Tellers checkbox.
  - Click Add.
- Common Use: Often utilized with “Branch Minimums” or “Transaction Type Minimums” to ensure a comprehensive evaluation of all relevant transaction sources.

3. Previewing and Posting Changes

Once the desired filter criteria have been entered, the system provides options to preview the results and then post the changes.

3.1. Previewing Results

Preview All:
- Purpose: Displays the results for all branches based on the currently defined filter criteria.
- Action: Click the Preview All button.
Preview Branch:
- Purpose: Displays the results specifically for the branch currently selected in the “Branch Assignment Branch” dropdown.
- Action: Click the Preview Branch button.

The results will populate the “Accounts Preview” panel, providing a clear overview of the proposed assignments. For each account, the preview will display:

The account’s Current Branch.
The New Branch to which it will be assigned.
Relevant criteria that influenced the assignment (e.g., #Transactions, Zip Code).
An “Include” checkbox, allowing for individual control over each record.

3.2. Managing Accounts in the Preview Panel

The “Accounts Preview” panel offers several options for managing the accounts before posting changes:

Include/Exclude All:
- Purpose: Toggles the inclusion status for all accounts displayed in the preview panel.
- Functionality:
  - If no accounts are checked, clicking this option will select all accounts for inclusion.
  - If accounts are already checked, clicking this option again will uncheck (exclude) all accounts.
Individual Record Inclusion/Exclusion:
- Purpose: Allows for granular control over the inclusion or exclusion of individual accounts.
- Action: Click or unclick the “Include” checkbox next to each individual record.
- Important: Only accounts explicitly checked as “Include” in the “Accounts Preview” section will be updated to the “New Branch” when the Post Changes option is selected.
Remove From List:
- Purpose: Removes a highlighted account from the preview list prior to posting changes.
- Action: Highlight the desired account and click the Remove From List button.

3.3. Posting and Undoing Changes

Post Changes:
- Purpose: Permanently applies the branch assignments as displayed in the preview panel.
- Action: Click the Post Changes button.
Undo Post:
- Purpose: Reverts previously posted branch assignment changes.
- Action: Click the Undo Post button. The system will prompt the user to enter the original posting date to identify the changes to be unposted.

3.4. Viewing Transaction Details

View Details:
- Purpose: Provides a detailed breakdown of transaction code usage across different branches.
- Display: This option opens a screen that shows:
  - Transaction codes as column headings.
  - The number of times each transaction code was used, displayed in a tabular format.
- Note: This View Details option is not applicable when the branch assignment criteria are based on Zip Code.