Deluxe Detect

Shares and Certificates Shares/Certificates Deluxe Detect

1. Introduction

Deluxe Detect is an optional module within the FLEX System designed for New Member Identity Checks. It serves as an integrated interface between the FLEX System and Deluxe Fraud and Identity Theft Protection service.

Important Note: A contract with Deluxe Detect is required, along with the purchase of the FLEX module, to utilize this functionality.

2. Location and Integration

  • Main Menu Access: Deluxe Detect is accessible via the FLEX Main Menu under the “Teller” section.
    • Navigation Path: Teller > Deluxe Detect
  • Workflow Integration: Deluxe Detect can be integrated into existing workflows:
    • Open New Account workflow
    • Open New Share workflow
    • Integration is configured through “Workflow Configuration.”

3. User Interface Overview

The Deluxe Detect interface allows users to submit inquiries for either individuals (Person Entity) or businesses (Business Entity).

3.1. Common Elements

  • ORG/MBU:
    • Purpose: Indicates if an optional branch code is being used.
    • Default Value: “Default”
  • Clear Button: Clears all entered information in the form.
  • Submit Button: Submits the entered information to retrieve a report.
  • Current Tab: Displays the result of the most recent inquiry.
  • Archived Tab: Displays a list of previously pulled inquiries that can be viewed at a later date.
  • Archive Report Button: Moves a report from the “Current” tab to the “Archived” tab.
  • Open in Browser Button: Opens the report in a new browser window.

3.2. Person Entity Inquiry

When “Person” is selected under “Entity”:

  • Entity Section:
    • First: Enter the individual’s first name.
    • Middle: Enter the individual’s middle initial (optional).
    • Last: Enter the individual’s last name.
  • Personal Information Section:
    • Address Line 1: Enter the primary address.
    • Address Line 2: Enter the secondary address line (e.g., apartment, suite number).
    • City/State/Zip: Enter the city, state, and ZIP code.
    • Country: Select the country.
    • Phone: Enter the phone number and select the type (Home, Work, Alt).
    • SSN: Enter the Social Security Number.
    • DOB: Enter the Date of Birth.
    • Gender: Select the gender.
    • ID Type: Select the type of identification (e.g., Driver’s License).
    • State (ID): Select the state where the ID was issued.
    • ID #: Enter the identification number.
    • Country (ID): Select the country where the ID was issued.
    • Expires: Enter the ID expiration date.
    • Suggest Address Button: Provides address suggestions based on entered information.

3.3. Business Entity Inquiry

When “Business” is selected under “Entity”:

  • Entity Section:
    • Business Name: Enter the full legal name of the business.
    • Tax ID: Enter the business’s Tax Identification Number.
  • Business Information Section:
    • Address Line 1: Enter the primary business address.
    • Address Line 2: Enter the secondary business address line.
    • City/State/Zip: Enter the city, state, and ZIP code.
    • Country: Select the country.
    • Phone: Enter the business phone number.
    • Suggest Address Button: Provides address suggestions based on entered information.

4. Report Retrieval and Management

  1. Data Entry: Enter all required personal or business information into the respective fields.
  2. Submission: Click the “Submit” button to initiate the inquiry and retrieve the report.
  3. Report Display: The lower panel of the Deluxe Detect screen will display the inquiry results.
    • Current Tab: Shows the result of the most recently retrieved report.
    • Archived Tab: Contains a historical list of previously pulled inquiries.
  4. Archiving Reports: To move a report from the “Current” tab to the “Archived” tab, click the “Archive Report” button.
  5. Viewing Archived Reports: Reports in the “Archived” tab can be viewed at a later date.

5. Understanding Report Results

The report results panel provides key information regarding the inquiry. Examples of displayed fields include:

  • Decision Message: E.g., “Proceed-Open Account”
  • Inquiry Tracking: A unique tracking number for the inquiry.
  • Inquiry Attempt: (Details not specified in provided document)
  • FCRA Flag: (Details not specified in provided document)
  • Warnings: E.g., “No Warnings.”
  • Contribution Match Records: E.g., “No Match Records Found.”
  • OFAC Match Records: E.g., “No OFAC Match Records Found.”

Note: For any questions regarding different types of available reports and how to interpret them, users should direct their inquiries to Deluxe.