Do Not Allow List

1. Introduction

The “Do Not Allow List” in the FLEX system is a critical security feature used to identify Social Security Numbers (SSNs) or Tax Identification Numbers (TINs) that are prohibited from opening new accounts within the credit union. This list helps prevent unauthorized account openings and manage risk.

2. Purpose

The Do Not Allow List serves to:

  • Identify SSNs or TINs that are barred from opening new accounts.
  • Prevent individuals on the list from opening future shares or loans.
  • Provide a centralized record of prohibited individuals.

3. Accessing the Do Not Allow List

The Do Not Allow List can be found under the Collections menu in the FLEX Main Menu:

  1. Navigate to Collections.
  2. Select Do Not Allow List.

4. Do Not Allow List Screen Overview

The “Do Not Allow List” screen displays all accounts that currently have a “Do Not Allow Record” entered.

4.1. List Columns

  • SSN/TIN: The Social Security Number or Tax Identification Number.
  • Name: The name of the individual.
  • Date Added: The date the record was added to the list.
  • Expiration Date: The date the record is set to expire from the list (if applicable).

4.2. Actions on the Screen

  • Refresh: Refreshes the list of “Do Not Allow Records.”
  • Add: Initiates the process to add a new record to the list.
  • Delete: Deletes a selected record from the list.
  • Audit: Provides an audit trail for changes made to records.
  • Search Box (SSN): Enter a Social Security Number in the search box to quickly locate a specific member’s record.

5. Adding a Do Not Allow Record

Records can be manually added to the “Do Not Allow List” or may be added automatically when a collection item is charged off. To manually add a record:

  1. On the “Do Not Allow List” screen, click the Add button.
  2. The “Add Do Not Allow Record” screen will appear.

5.1. Name Information

  • Get Name Data: (Button – functionality not detailed in provided document, but typically used to populate name fields from an existing account).
  • First Name, Middle Name, Last Name, Business Name: Enter the name information for the individual. If an account number is entered in “Account Search,” these fields may populate automatically.

5.2. Record Detail

  • Use Tax Identification Number?:
    • If checked, the “SSN” field will be titled “Tax Identification Number,” and the number entered will be in TIN format.
  • Account Search:
    • Enter the account number of the person being added to the list.
    • Leave this field blank if an account for the person is not currently on the system.
  • Social Security Number:
    • If an account number is entered in “Account Search,” the system will populate this field.
    • Otherwise, manually enter the Social Security Number for the person being added.
  • Date Added to List:
    • Today’s date will default in this field.
    • You can change the date to a past date if needed.
  • Date Do Not Allow Expires:
    • Enter a date to automatically release the record from the list, if applicable.
    • Leave this field blank if the expiration date is not known or not applicable; the record will remain on the list until manually deleted.

5.3. Notes

  • Enter any relevant information or comments to be kept with the record in this field.

5.4. Saving the Record

  • After entering all necessary information, click Save to add the record to the “Do Not Allow List.”
  • Click Cancel to discard changes and exit without saving.

6. Confidentiality Notice

This document is published by Computer Marketing Corporation/FLEX and is intended solely for its contracted clients. It may contain information that is privileged, confidential, or otherwise protected from disclosure. Dissemination, distribution, or copying of this document and any accompanying attached information by someone other than the intended recipient(s), or an employee or agent acting on behalf of the intended recipient, is strictly prohibited.