This comprehensive training program is designed to help employees quickly get oriented with the essential features of the FLEX system. Your training path begins with the FLEX New Employee Guide, a comprehensive tool that offers suggestions on courses and documentation best suited to your specific role. The guide is conveniently organized by general positions, including tellers, member service representatives, loan officers and more.

Training includes comprehensive guides for:

• Accounting Training
• Collections Training
• Lending
• Management Training
• Member Services Training
• Teller Training

Note: This training provides instructions on how to use the FLEX system. All employees are required to refer to their individual credit union for specific policies and procedures regarding daily operations.

Course Curriculum