IQQ User/Branch Product Configuration

Lending Lending IQQ User/Branch Product Configuration

This document provides technical guidance for configuring IQQ users and branch products within the Flex system. IQQ facilitates a “whisper interface” between FLEX and third-party providers, enabling credit unions to access external services.

1. IQQ User Configuration

IQQ User Configuration allows the management of user accounts that interact with the third-party provider through the IQQ interface.

1.1. Accessing IQQ User Configuration

  • Navigation Path: System Administration > System Utilities > iQQ User Configuration

1.2. Managing IQQ Users

The “iQQ Users” section provides functionality to add, edit, or delete user accounts.

  • Adding a New User:
  1. Click the “Add” button.
  2. In the “Add User” dialog box, enter the Username and Password provided by the third-party provider.
  3. Select the appropriate Environment (e.g., “training”, “live”).
  4. Optionally, check the “System User” box if applicable.
  5. Important Note: User emails must be configured in Teller Configuration and must precisely match the email on file with the third-party provider for the credit union.
  • Editing an Existing User:
  1. Highlight the desired user from the “iQQ Users” list.
  2. Click the “Edit” button.
  3. Modify the necessary fields in the “Edit User” dialog box.
  4. Save changes.
  • Deleting an Existing User:
  1. Highlight the desired user from the “iQQ Users” list.
  2. Click the “Delete” button.
  3. Confirm the deletion when prompted.

2. IQQ Branch Product Configuration

IQQ Branch Product Configuration enables credit unions to specify the types of products they are utilizing with their third-party provider.

2.1. Accessing IQQ Branch Product Configuration

  • Navigation Path: System Administration > System Utilities > iQQ Branch Product Configuration

2.2. Managing IQQ Branch Products

The “iQQ Branch Products” section allows for the addition, editing, or deletion of branch product configurations.

  • Adding a New Branch Product:
  1. Click the “Add” button.
  2. In the “Add Branch Product” dialog box, enter the Branch Code and Product Description.
  3. Save the new branch product.
  • Editing an Existing Branch Product:
  1. Highlight the desired branch product from the “iQQ Branch Products” list.
  2. Click the “Edit” button.
  3. Modify the necessary fields.
  4. Save changes.
  • Deleting an Existing Branch Product:
  1. Highlight the desired branch product from the “iQQ Branch Products” list.
  2. Click the “Delete” button.
  3. Confirm the deletion when prompted.

3. Accessing Quote Information via Loan Application

Quote information, such as GAP or Warranty amounts, is integrated into the Loan Application process within Flex.

3.1. Navigating to Quote Information

  1. Open a Loan Application (e.g., Application # 20406).
  2. Navigate to the “Payment Info” tab.
  3. Click on the “Gap Insurance and MBP” section.

3.2. Generating and Finalizing Quotes

  1. Ensure all required fields within the “Add/Edit Gap And MBP” section are populated.
  2. Select the appropriate company from the “Quote” drop-down menu.
  3. Click the “Get Quote” button.
  • This action will initiate a sign-in to the third-party provider’s website.
  1. On the third-party website, make the necessary selections and finalize the quote.
  • Note: Available options may vary depending on the specific third-party provider.
  1. Upon finalization, the GAP or Warranty amounts will be automatically transferred back to the Loan Application in FLEX.

3.3. Allied Solutions Eligibility Questions

When configuring certain products, particularly those related to Allied Solutions, specific eligibility questions may appear. These questions must be answered accurately to determine product eligibility. Examples include:

  • “Is the asset used commercially?”
  • “Is the asset titled to an individual?”
  • “Does the asset have a salvaged or branded title?”
  • “Has this asset been previously titled?”