Did You Know? Display Member Credit Score History

1. Introduction

This documentation outlines the configuration steps required to display a member’s credit bureau score history and credit reports directly within Transaction Entry in the FLEX system. It also covers how to mask credit scores for credit union employee accounts, ensuring data privacy where necessary.

2. Purpose

The “Did You Know? Display Member’s Credit Score History” feature enables users to:

• Quickly view a member’s credit bureau score history and credit reports from Transaction Entry.
• Mask credit scores on employee accounts for enhanced security and privacy.

3. Viewing Member Credit Score History

To enable the display of recent credit bureau scores and reports for members in Transaction Entry, the following configuration steps must be completed:

3.1. Configure Each Credit Bureau

• Each credit bureau used for pulling credit reports within the credit union must be configured independently.

3.2. Configure Score Type General Control

• Access: Score Type General Control can be found under Credit Bureau in the FLEX Main Menu:
  • Navigate to Credit Bureau.
  • Select Score Type General Control.
• Configuration:
  • Select the specific credit bureau score type you wish to display.
  • In the “Display In Inquiry/TE” field, enter Y.
  • Example:

General

Score Type Code….. F

Short Description… FICO

Long Description…. FICO

Display In Inquiry/TE Y

Display In Loan App… Y

3.3. Configure Features

• Access: Navigate to “Features” located in the FLEX Main Menu:
  1. Navigate to System Administration.
  2. Expand General Configuration.
  3. Expand Configuration.
  4. Select Features.
• Configuration:
  1. In the “Show CB Score on TE (Overlay Teller)” field, enter Y.

4. Masking Credit Union Employee Credit Scores in Transaction Entry

Many credit unions choose to mask credit scores for their employees. To implement this option, the following configuration steps are necessary:

4.1. Configure Miscellaneous Information

• Access: Navigate to “Miscellaneous Information” under System Administration, General Configuration, Configuration in the FLEX Main Menu:
  1. Navigate to System Administration.
  2. Expand General Configuration.
  3. Expand Configuration.
  4. Select Miscellaneous Information.
• Configuration:
  1. In the “Mask Cr Bureau Score Juice Only (Y/N)” field, enter Y.

4.2. Mark Employee Account in Address Maintenance

• Access: Navigate to Address Maintenance, Miscellaneous Tab.
• Configuration:
  1. In the “Credit Union Employee” field, mark the employee account as either “Employee,” “Board Member,” or anything other than N.

4.3. Configure Teller Configuration Menu

• Access: Navigate to the Teller Configuration Menu:
  1. Navigate to System Administration.
  2. Expand Reports.
  3. Select Teller Configuration Report. (This might be a slight discrepancy with the provided image which shows “Teller Configuration” directly under System Administration, but the text indicates the report).
  4. Alternatively, it might be directly under Teller > Teller Maintenance > Edit Teller > FLEX Ten tab (as shown in the last screenshot).
• Configuration:
  1. From the “Mask Credit Score” dropdown box, select “Use Settings in General Configuration/Miscellaneous Information.”

5. Result

Once these configurations are in place, unless masked, credit scores will be visible in the upper left corner of Transaction Entry, underneath member information. If masking is configured for employee accounts, the credit score and grade will no longer be visible.

6. Confidentiality Notice

This document is published by Computer Marketing Corporation/FLEX and is intended solely for its contracted clients. It may contain information that is privileged, confidential, or otherwise protected from disclosure. Dissemination, distribution, or copying of this document and any accompanying attached information by someone other than the intended recipient(s), or an employee or agent acting on behalf of the intended recipient, is strictly prohibited.