Lending

The FLEX Lending course provides a sharp, comprehensive overview of the entire loan lifecycle and specialized financial products managed within the FLEX system. This curriculum is designed to ensure credit union personnel can effectively navigate configuration, origination, maintenance, and collections, while adhering to regulatory compliance standards such as HMDA and Reg Z (MAPR). These lessons cover complex areas like:

• Collateral management
• Setting customized loan ratios
• Automating collection communications
• Processing in-house credit cards
• Managing Home Equity Lines of Credit (HELOC)
• Handling troubled debt restructuring (TDR) and charge-offs

By completing this training, users will gain the expertise needed to manage core loan servicing tasks, including applying risk-based lending rates and adjusting loan terms through modifications or payment sequencing.