FLEX Ten Balancing Teller Checks

FLEX Ten FLEX Ten Quick References FLEX Ten Balancing Teller Checks

The Teller Check Balancing and Reconciliation feature enables users to efficiently compare physical checks with the system’s records, identify discrepancies, and finalize daily balancing procedures.

Accessing the Teller Check Balancing Calculator

To begin the check balancing process, navigate through the system menu as follows:

  • From the main menu, click on Member Services.
  • Select Teller.
  • Choose Balancing.
  • Click the icon to open the Check Balancing Calculator.

Understanding the Check Balancing Calculator Interface

The Check Balancing Calculator presents information to aid in reconciliation:

  • Checks in Your Drawer: The left-hand side of the interface displays the checks that are currently recorded in your drawer.
  • Viewing Account Numbers: To see the account number to which a check was deposited, hover your mouse over the amount of the check.
  • Viewing Check Images (If Applicable):
    • If your branch utilizes teller capture and items were scanned during the deposit, an image of the check will be visible next to its amount.
    • To view a full copy of the check image, click on the image icon next to the amount.

Balancing Teller Checks

The core of the reconciliation process involves comparing physical checks with the system’s digital records:

  • Compare Physical Checks: Carefully compare the checks you are holding in your hand with the checks displayed electronically in the drawer.
  • Identifying Discrepancies: Any items that cannot be matched between your physical checks and the system’s drawer will be clearly highlighted in red. This visual indicator helps in quickly spotting unmatched items.

Resolving Discrepancies

When items appear in red, indicating a mismatch, follow these steps to investigate and correct the error:

  • Verify Account Information: Hover over the amount of the red-highlighted item again to view the associated account number.
  • Review Check Image: Click on the icon next to the red item to display the image of the check.
  • Determine the Error: By examining the account number and the check image, you can determine where the mistake occurred. This could be due to an incorrect entry you made or an item being incorrectly placed in your drawer.

Completing the Balancing Process

Once all discrepancies have been resolved and your checks are accurately balanced:

  • Print Balancing Sheet: You have the option to Print the sheet at the end of the day for your records.
  • Create Balance Record: To finalize the balancing process and record it in the system, click the Create Check Balance Record button. This action formally registers that your checks are in balance for the day.